These days, tenants want convenience wrapped in an easy-to-use package. This is why many landlords are turning their attention toward tenant portal software.
The good news is that an online portal doesn't only benefit your tenants. It'll also bring a variety of invaluable assets into your work life that you won't want to miss.
Continue reading to learn all about how implementing a portal can be a business-changing decision!
Faster Communication
Communicating with tenants and creating a strong bond with them is a vital way to keep tenants in place. They'll want to stay on the property if they feel like their landlord is on their side.
With an online portal, you and your tenants will have the ability to communicate in a streamlined way. Long gone are the constantly missed calls and text messages. No more will tenants get hold of an old number and call the wrong person.
Instead, both of you will have open communications through the portal with all of the correct information available in case they want something one-on-one.
Easy Scheduling
Maintenance and repairs will forever be an ongoing issue. The problem is that scheduling these fixes and letting your tenants know can all be a hassle.
A tenant portal makes it easier for tenants to send in a maintenance request without it getting lost in other paperwork. You'll have the ability to see everything that needs doing clearly.
Plus, when rent collection time comes along, you can give plenty of heads-up to your tenants so even that scheduling process will be streamlined.
Transparent Policies
Do your tenants often ask for paperwork or clarification on certain policies? Do you spend a lot of your time answering the same kinds of questions over and over again?
Your tenant portal can make all of this busy work go away.
Instead of going to you with the same rent collection questions every month, your tenants will go to the portal. It'll be a resource for them to use when questions about policies and regulations come up.
Decrease Stress
The unspoken truth is that being a landlord can be a stressful job. There are many things to juggle all at once and these things can take a while to figure out. Tenants can be demanding and lead to tricky conversations that leave you with anxiety.
That's why property management software is a big help for landlords.
By streamlining a lot of your processes, you'll free yourself up for other tasks. You'll soon find yourself with more time to relax and enjoy your dream job without tons of work hanging over you.
Tenant Portal Management
By lowering stress and improving communication, it's easy to see why a tenant portal is such a valuable asset for your property business. The key is to find a reliable management company to help keep everything running smoothly.
At PMI San Antonio, we're focused on helping you grow your investment. We use local expertise and our franchise's 20 years of experience to help landlords all over the San Antonio area. Make sure to contact us today and we can aid you with tenant portal issues, property maintenance, communication, rent collection, and more!
